The management and staff at hero Training Clubs are dedicated to helping you take every opportunity to enjoy the facilities and treatments that we offer. With this in mind, we have carefully considered what we can reasonably expect of each other.
Our commitment to you
We will respect your personal decisions, and allow you to make your own decisions about what exercise you can carry out. However, we ask you not to exercise beyond what you consider to be your own abilities.
We will make every reasonable effort to make sure that our equipment and facilities are in a safe condition for you to use and enjoy.
We will take all reasonable steps to make sure that our staff are qualified to the fitness industry standards as set out by the register of exercise professionals.
If you tell us that you have a disability which puts you at a substantial disadvantage in accessing our equipment and facilities, we will consider what adjustments, if any, are reasonable for us to make.
Your commitment to us
You should not exercise beyond your own abilities. If you know or are concerned that you have a medical condition which might interfere with you exercising safely, before you use our equipment and facilities you should get advice from a relevant medical professional and follow that advice.
You should make yourself aware of any rules and instructions, including warning notices. Exercise carries its own risks. You should not carry out any activities which you have been told are not suitable for you.
You should let us know immediately if you feel ill when using our equipment or facilities. Our staff members are not qualified doctors, but there will be a person available who has had first-aid training.
You will alert us if you have, or think you may have, a medical condition (including pregnancy) which might interfere with you exercising safely. If you are concerned about your health you must, before you use our equipment and facilities, seek advice from a relevant medical professional and follow that advice.
Limitation of liability
By attending classes, events, activities, and using the studio facilities and equipment, you hereby acknowledge on behalf of yourself, your heirs, personal representatives and/or assigns, that there are certain inherent risks and dangers in the strenuous nature of hero Training Club classes.
You acknowledge that you have voluntarily chosen to participate in intense physical exercise. You hereby agree to assume full responsibility for any and all injuries or damage, which are sustained or aggravated by you in relation to the use of equipment and/or studio facilities, and release, indemnify, and hold harmless hero Training Club.
You acknowledge that you enjoy the facilities at you own risk and you are responsible for your own general health and wellbeing.
Policy last updated August 2019.